A novel display for situational awareness at a network operations center

Andrea Brennen, David Danico, Raul Harnasch, Maureen Hunter, Richard Larkin, Jeremy Mineweaser, Kevin Nam, David O'Gwynn, Harry Phan, Alexia Schulz, Michael Snyder, Diane Staheli, Tamara Yu

As modern industry shifts toward significant globalization, robust and adaptable network capability is increasingly vital to the success of business enterprises. Large quantities of information must be distilled and presented in a single integrated picture in order to maintain the health, security and performance of global networks. We present a design for a network situational awareness display that visually aggregates large quantities of data, identifies problems in a network, assesses their impact on critical company mission areas and clarifies the utilization of resources. This display facilitates the prioritization of network problems as they arise by explicitly depicting how problems interrelate. It also serves to coordinate mitigation strategies with members of a team.

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